FAQs
More FAQs- How long will the water damage restoration project take?
- What are some of the benefits to using SRM?
- What does pre-loss condition mean?
Depending on the scope of the project and the amount of damage to your home and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.
Here are some ways we stand apart from other recovery management services:
- Comprehensive pre-loss agreements
- Scalable network response
- Unparalleled resources
- Smartphone app that provides advanced weather notifications
- Equipment staging in dangerous weather situations
- Post-storm damage assessment and emergency tarping and board up
- Centralized management to handle your multiple facilities across Canada
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”