FAQs
More FAQs- What does pre-loss condition mean?
- Will I have to be home all the time during the restoration process?
- What causes mould?
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
No, we will do our best to make sure you may go about your daily routine without having to worry about having to be at home all the time during the restoration process. For site access, you can provide a key to your ServiceMaster Restore Project Manager or opt to install a private-code lock box on the property.
Excess moisture caused by leaks or flooding in your commercial property — especially in typically damp environments like the kitchen and bathrooms — creates the perfect breeding ground for mould or mildew. To control and reduce the risk for mould growth in these areas, you must properly maintain your plumbing system and monitor any appliances in your facility that use large quantities of water, such as dish washers. Small amounts of indoor mould are unavoidable and usually harmless. In damp environments, however, mould spores can more easily reproduce and cause more serious and difficult to remove mould problems.